You will be working for a leading AV technology company who have been going through are sustained period of growth.
Based onsite assisting with a clients day to day events requirements.
Key Responsibilities
- Manage Auditorium space from an operational / technical perspective on a day-to-day basis
- Take overall ownership of each event from conception to completion by deploying the best fit resources
- Work closely with onsite AV Manager to ensure events are sufficiently resourced, including sub-contracting where applicable
- Serve as a main point of contact and subject matter expert to clients and planners, for presentation and live broadcast events
- Devise, document, maintain and implement operating procedures for Auditorium and event support rooms
- Mentor AV Technicians to cover / support events as required
- Conduct client debrief, obtaining customer feedback and discuss areas for continual improvement
- Collate and provide post event reporting, stats, and client feedback as required
- Assist with the setting up and supporting of presentations / conferences across the estate (if required)
- Provide white glove / meet and greet service that manages technical logistics for large complex events, town halls and special events
- Generate daily reports and contact VIP clients to establish full nature of meeting and event requirements (as required)
- Ensure routine checks and testing across all event related hardware and system functionality
- Work alongside onsite AV Manager for coordination and management of repairs via helpdesk teams
- Work alongside onsite AV Manager for coordination and ownership of software / firmware upgrades / processes
- Always remain client facing and calm under pressure
Desirable skills
- Possess a strong understanding of digital AV environments, IT terminology including network architecture and structured cabling
- Working knowledge of Audio Visual technologies including:
- Crestron: digital matrix, control systems, control panels
- LED wall technology