Audio Visual Service Engineer
Central London
£35,000 to £50,000
Company
A leading technology business providing Installation and Maintenance of AV systems with customers globally, and projects throughout the UK and Europe.
Overview
A technical position providing exceptional proactive and reactive service engineering works for clients. The role is responsible for the accurate onsite fault finding and servicing of a range of Audio Visual hardware and software solutions for clients.
Crestron experience is essential.
Responsibilities
- Ensuring a prompt, and appropriate response to all client requests for assistance/support, working to defined SLA's and within contractual timeframes
- Accurate diagnoses and remedies of faults with AV systems onsite at client sites primarily based in London.
- Diagnoses and rectifying faults to ensure that AV systems and equipment are fully functional and that equipment and system down time are kept to a minimum.
- Provides PPM and reactive maintenance together with upgrades in line with the client’s requirements.
- Produces client reports
Experience
- Solid and demonstrable experience working as a Field Service/Audio Visual Engineer within the AV industry and
- Knowledge of Control4, Lutron and KNX is desriable
- Strong knowledge of AV products and systems, their maintenance requirements together with the software and hardware that comprise them.
- Programming skills and proven ability to troubleshoot and remedy faults with AV systems and equipment.