This position is ideal for someone who enjoys hands-on technical work, user support, and maintaining high-performing meeting room and AV environments.

Key Responsibilities

• Provide daily on-site AV and user support within a corporate environment
• Carry out routine room and system checks
• Diagnose and resolve AV and VC system faults
• Support meeting rooms, presentation systems, digital signage, and UC platforms
• Escalate IT-related issues where required
• Manage and update service tickets and support logs
• Support large meetings and events as needed
• Assist with user adoption and day-to-day system usage
• Liaise with remote service desk teams to resolve issues efficiently

Skills & Experience

• Strong experience supporting corporate AV systems
• Good understanding of video conferencing and meeting room technologies
• Strong fault-finding and troubleshooting skills
• Ability to work independently on a dedicated client site
• Excellent communication and customer service skills
• Comfortable supporting end users at all levels

Desirable

• Knowledge of control systems and AV infrastructure (e.g. Crestron, Extron, AMX)
• Networking knowledge (TCP/IP, VLANs, basic infrastructure understanding)
• Experience with VC platforms and AV over IP systems
• Industry certifications (e.g. AV, networking, or manufacturer-specific training)

This is an excellent opportunity for a highly organised individual who enjoys administration, coordination, and working with multiple departments to ensure processes are completed efficiently.

Key Responsibilities

• Process and manage returns with suppliers and manufacturers
• Track outstanding returns, repairs, and credits
• Maintain accurate records and update internal systems
• Liaise with internal teams regarding returns status and requirements
• Investigate and resolve discrepancies
• Arrange collections and shipments where required

Skills & Experience

• Strong organisational skills and attention to detail
• Excellent communication and problem-solving abilities
• Ability to manage multiple priorities and deadlines
• Proficient in Microsoft Office, particularly Excel and Outlook
• Previous administration, logistics, returns, or customer service experience preferred
• Experience using CRM or business systems would be advantageous

Overview

With a focus for working on commercial AV projects predominately London based with occasional requirements nationally and in Europe. Focusing on the execution of the Company’s installations to the highest standard working to deadlines. 

Responsibilities

• Responsible for installing control systems, Video Conferencing systems and Audio-Visual systems to the highest quality and within project deadlines set.
• Works under instruction from Project Managers and reports daily on the progress of activities completed.
• Identifies and updates the Project Manager of issues encountered and proactively provides technical advice and suggests engineering solutions on site.
• Ensures projects are tested thoroughly prior to any sub-contract programmers arriving on site
• Responsible for the interpretation, implementation and improvement of the proposed AV designed solutions. 
• Ensures technical coordination with the customer throughout an installation, including attendance at client meetings.

Experience (Essential)

• Extensive experience and knowledge of installing, wiring and configuring first and second fix AV systems, including first and second fix installations.
• Wiring and installation of equipment racks and industry best practices/ standards.
• Knowledge in the installation and mechanical fixing of heavy equipment to all surfaces.
• Strong knowledge and experience in the use and safe operation of powered tooling both battery and mains operated.
• Knowledge of installation and software updates.

The Senior Bid Coordinator will manage end-to-end bid activity, ensuring timelines are met, content is accurate, and stakeholders are fully engaged throughout the process.

Key Responsibilities

Bid Coordination & Delivery

• Manage the full bid process, from opportunity qualification to submission
• Develop bid timelines, compliance checklists, and action plans to meet deadlines
• Track progress, escalate risks or delays, and maintain accountability across the team
• Support and guide other bid team members to ensure smooth operations
• Assist the Bid Manager in balancing workloads and concurrent deadlines

Content & Quality Assurance

• Draft, edit, and refine proposal responses for accuracy, clarity, and alignment with requirements
• Ensure all submissions comply with client specifications, evaluation criteria, and company standards
• Tailor standard content, case studies, and CVs for each opportunity
• Conduct compliance and quality checks, escalating issues as needed

Stakeholder Engagement

• Coordinate with sales, technical, and service teams to gather required inputs
• Communicate deadlines, requirements, and progress updates clearly
• Chase contributions and escalate challenges to the Bid Manager

Process & Continuous Improvement

• Maintain document control and upkeep of centralised content libraries and templates
• Identify opportunities to streamline bid processes and improve efficiency

Experience

• Proven experience coordinating bids, proposals, or tender submissions
• Highly organised with the ability to manage multiple deadlines simultaneously
• Strong attention to detail with excellent proofreading skills
• Proactive, solution-focused, and able to anticipate challenges
• Confident communicator with strong stakeholder management skills
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
• Experience with Adobe Creative Cloud (InDesign, Illustrator) is advantageous but not essential

£28,000 - £32,000

An opportunity has arisen within a leading UK based technology integration business.

Project Coordinators assist the project managers and teams by monitoring and implementing the framework for them to operate within.

Supporting Project Managers where necessary with Admin, client communication, such as email and telephone calls

The Project Coordinator must be competent enough to co-ordinate project resources such as people, information, rooms and equipment both solely and as a support mechanism to the Project Managers

Responsibilities

• Maintain and support clients and their needs
• Assisting in ensuring that projects are run in compliance with the Organisation’s requirements
• Providing guidance and feedback to project teams
• Providing a general ‘readily available’ interface between Client and the Business
• Managing and monitoring individual & collaborative work loads
• Maintaining and integrating project plans
• Tracking & reporting overall progress
• Administering the project budget and tracking project costs
• Planning & scheduling resources for a group of projects
• Monitoring resource utilisation
• Performing quality reviews
• Establishing and maintaining the project documentation library.
• Weekly updates to the Operations Manager for submission to the directors

Person Specification

• Previous experience in a similar role working with the construction industry.
• Online project documentation collaboration software
• Excellent knowledge of MS Outlook, word, Excel and Project
• Excellent customer service skills with a friendly and helpful approach
• Administration skills including typing and reporting using Office applications
• The ability to deliver under pressure with minimum supervision
• To communicate effectively with people at all levels
• Good oral and written communication skills with strong eye for detail
• A positive and enthusiastic approach to delivering the role
• Experience of meeting targets and deadlines and working under pressure
• Self-Management / Communication / Planning/Organising

You will be responsible for commissioning installed systems, ensuring full video and audio control functionality, system performance, and ongoing reliability. This role offers the chance to work on varied projects while contributing to the continuous improvement of commissioning and service delivery.

We welcome applications from candidates with any level of AV Commissioning experience.

Key Responsibilities

• Liaise with internal teams, clients, and external contractors
• Commission AV systems across electronics, mechanics, and optics to meet client requirements
• Set up system elements to prove concepts and validate designs
• Interface AV systems with client building infrastructure (hardware and software)
• Carry out on-site commissioning and configuration programming
• Attend client sites to manage service call-outs and perform maintenance when required
• Represent the business professionally on client sites
• Develop specialist expertise in one or more technical areas to support wider project delivery

Desirable Skills & Experience

• Strong technical knowledge of AV systems and electronics
• Ability to plan, organise, and prioritise work effectively
• Comfortable working under pressure and to deadlines
• Strong problem-solving skills with a lateral-thinking approach
• Confident working with senior stakeholders and building contractors

This is a fantastic opportunity to work with cutting-edge audio-visual technologies, supporting high-profile meeting spaces and events, while delivering a first-class service to end users. The role offers strong exposure to both AV and IT support, with the opportunity to contribute to continuous service improvement.

Key Responsibilities

Audio Visual Support

• Provide onsite AV support across offices in Edinburgh and Glasgow
• Deliver day-to-day technical support for AV systems, working closely with internal IT teams and third-party providers
• Manage tickets and incidents through a ticketing system, ensuring timely resolution
• Conduct daily “ready for business” checks across meeting rooms and event spaces
• Deliver executive/VIP (white-glove) meeting support and setup
• Support and manage onsite and hybrid events, including planning, testing and delivery
• Perform equipment maintenance, including break-fix and basic repairs
• Coordinate firmware/software updates in line with change control processes
• Manage local spares, consumables, and AV documentation
• Liaise with offsite support teams, field engineers, and vendors as required
• Schedule and coordinate preventative maintenance activities
• Support user training and adoption of AV services

IT Support (1st Line)

• Provide basic IT support when required, including:
  • Password resets
  • Hardware troubleshooting (laptops, monitors, peripherals, docking stations)
  • Basic Microsoft Office support
• Escalate more complex issues to relevant support teams

Candidate Profile

• Proven experience in AV support within a corporate or enterprise environment
• Strong customer service skills with a proactive, user-focused approach
• Comfortable supporting high-profile users and live environments
• Organised and able to manage multiple tasks and priorities
• Basic IT support experience (1st line level)
• Familiarity with AV technologies such as Crestron, Yealink, Biamp or Shure is advantageous

Key Responsibilities

• Perform work on multiple projects within the budgeted cost and to the satisfaction of the client.
• Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays.
• Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP’s that drive consistency.
• Liaison with other internal departments, clients and contractors / AV integrators.
• Ensure that the H&S files are in place for your projects and that safe systems of work are put in place.
• Understand the contractual requirements of your projects and local regulations in regions.
• Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures.
• Financial management of your projects including invoicing and variations.
• Deal with all aspects interfacing of audio visual systems the client’s buildings this will encompass both hardware and software interfaces.

Experience

• Essential to have worked in a similar client direct position ideally within AV

This role will suit a confident Project Manager with strong commercial awareness and technical understanding, capable of managing a portfolio of projects while working closely with sales, operational, and engineering teams.

Key Responsibilities:

• Manage multiple AV projects simultaneously, ensuring delivery on time, within budget, and to client satisfaction.
• Monitor project performance against programme, proactively identifying and resolving issues to minimise delays.
• Take full financial responsibility for projects, including invoicing, variations, and cost control.
• Ensure project scope, contractual obligations, and quality standards are fully met.
• Coordinate with internal teams, clients, contractors, and third-party suppliers.
• Ensure Health & Safety compliance, including project H&S files and safe systems of work.
• Oversee technical and drawing information to support efficient installation and commissioning.
• Manage system setup and integration, including hardware and software interfaces.
• Produce and maintain project documentation, reporting, programmes of works, and CRM updates.
• Support pre-tender interviews and work alongside sales and estimating teams when required.
• Represent the business professionally at a senior level with clients and stakeholders.

Candidate Requirements:

• Proven experience delivering AV or technology-based projects in a client-direct or construction environment.
• Strong technical understanding of AV systems and electronics.
• Commercially astute, with experience managing contracts, budgets, and variations.
• Highly organised with the ability to plan, prioritise, and manage multiple projects under pressure.
• Confident communicator, able to engage effectively with clients, contractors, and senior stakeholders.

Are you a hunter at heart with a proven track record in AV, unified communications, or workplace technology sales? We’re looking for a Business Development Manager who thrives on building their own pipeline, developing senior-level relationships, and closing deals.

This is a hybrid position with 3 days based in the office.

The Role

This is a true business development role – no pre-warmed leads, no hand-holding. You’ll be responsible for identifying, developing, and closing new business opportunities across AV integration, managed services, and hybrid workplace solutions. You’ll sell to senior decision-makers including Heads of IT, Facilities Directors, and Operations leads in mid-to-large enterprises.

What You’ll Be Doing

• Prospecting and building your own pipeline from day one
• Leveraging your existing network in AV and workplace technology to open doors
• Developing relationships with senior decision-makers and presenting solutions
• Working closely with technical and operations teams to prepare proposals
• Driving deals from first conversation to signed contract
• Representing the company at industry events and staying up to date with market trends

What We’re Looking For

• Proven experience in AV, unified communications, or workplace technology sales (essential)
• An existing network of relevant contacts
• Self-starter mentality who can create their own momentum
• Comfortable selling at senior level, including to CTOs, Heads of Estates, and procurement teams
• Cultural fit: collaborative, ego-free, hands-on, and growth-oriented

If you’re ambitious, enjoy building business from scratch, and want to be part of a fast-moving, collaborative team, this role could be the perfect next step.

You will be required to travel to client sites for meetings predominately in London.

We are working with a growing technology integrator looking to strengthen their pre-sales function with the addition of an experienced Pre-Sales Consultant.

This role will play a key part in supporting the sales process by designing tailored AV solutions, engaging with clients to understand their requirements, and ensuring projects are fully scoped and ready for delivery.

You’ll collaborate closely with sales and delivery teams, helping to secure new business while ensuring a smooth transition into project execution.

Key Responsibilities

• Work alongside the sales team to understand client requirements and define solution scope
• Attend client meetings and site visits to gather technical and commercial information
• Produce detailed proposals, estimates and solution documentation
• Design AV systems, including schematics, bills of materials and technical specifications
• Support client presentations, demonstrations and solution walkthroughs
• Ensure all secured projects are fully documented and ready for handover to delivery teams
• Provide technical input throughout the project lifecycle, including site meetings where required
• Maintain consistency in documentation, standards and design processes
• Keep up to date with new technologies, products and industry developments
• Contribute to continuous improvement of internal processes and standards

Candidate Profile

• Proven experience in a Pre-Sales / Solutions role within AV or technology integration
• Strong understanding of installed AV systems and solution design
• Experience producing technical drawings (CAD, Stardraw or similar)
• Commercial awareness with the ability to support winning new business
• Confident communicator, comfortable working directly with clients

This is a pre-construction, bid-focused role working closely with sales and project delivery teams to develop compliant, commercially viable AV system designs.

Responsibilities

• Supporting the preparation and coordination of tender bids and pre-qualification submissions
• Designing compliant AV systems aligned to client specifications
• Producing schematics, rack layouts, system drawings and bills of materials
• Preparing detailed technical documentation for project handover
• Liaising with sales, project management and finance teams regarding scope and cost changes
• Participating in client meetings and technical presentations
• Conducting market research into emerging technologies
• Supporting product and design standardisation initiatives
• Contributing to client interviews as part of the bid team

This role combines technical design expertise with commercial awareness and stakeholder engagement.

Essential

• Strong background in professional AV system design
• Experience supporting sales teams with technical proposals and tender submissions
• Proficiency in CAD-based drawing production
• Knowledge of control systems, audio DSP, video conferencing and IP-based AV systems
• Confident presenting to senior stakeholders
• Experience delivering into corporate, education or public sector environments
• Access to a vehicle

Desirable

• Relevant AV or IT certifications
• Experience working within structured engineering processes
• Exposure to BIM/Revit environments
• Broader IT networking knowledge

What You’ll Do

• Lead technical design, estimating, and pre-sales support for projects
• Review and interpret RFPs and tender documentation
• Manage design changes and ensure all technical documentation and drawings are accurate
• Oversee rack build, system testing, and commissioning activities
• Support programming, configuration, and integration of AV and UC systems
• Work closely with project teams to ensure timely delivery and adherence to project requirements
• Mentor junior technical staff and delegate responsibilities as required

Experience

• Strong technical knowledge of AV systems, video conferencing, and IT/UC integration (e.g., AMX, Crestron, Extron, audio DSP)
• Proven experience managing technical projects from pre-sales through delivery
• Excellent communication, organisational, and time management skills
• Ability to work independently and collaboratively with multi-disciplinary teams
• Customer-focused, proactive, and professional at all levels

This is a hybrid technical design and bid support role, sitting between AV design engineering and pre-sales, supporting the production of high-quality technical submissions for consultant-led and fit-out projects.

The Technical Bid Designer will work closely with the Bid Manager and wider technical teams to translate client requirements, consultant specifications, and architectural drawings into accurate AV system designs and bid documentation.

The role is central to producing competitive, technically sound proposals that support the business in winning new work across workplace technology and AV environments.

Responsibilities

• Produce technical AV designs from RFPs, RFQs, and consultant documentation
• Mark up floor plans, develop room layouts, schematics, and equipment positioning
• Build accurate Bills of Materials (BoMs) aligned to design outputs
• Support preparation, formatting, and quality control of bid documentation
• Interpret architectural drawings and technical specifications
• Raise RFIs and clarifications where design scope is unclear
• Ensure consistency across all technical drawings and bid submissions
• Manage multiple live bids simultaneously to tight deadlines
• Maintain a library of reusable design assets, templates, and technical content

Essential:

• Experience producing technical drawings, layouts, or AV/IT/M&E design documentation
• Strong AutoCAD skills (2D design and mark-ups)
• Ability to interpret architectural drawings and consultant specifications
• Strong Microsoft Office skills (Word, Excel, PowerPoint)
• Experience using PDF mark-up tools such as Bluebeam or similar
• Strong attention to detail and ability to work to strict deadlines
• Experience managing multiple concurrent bids or design outputs
• Strong written communication skills

Desirable:

• Experience in AV, UC, or workplace technology environments (e.g. Teams Rooms, Zoom Rooms)
• Exposure to consultant-led tender processes or competitive bid environments
• Familiarity with Revit, SketchUp, or other 3D/BIM tools
• Experience supporting site surveys or working alongside project delivery teams

This is an excellent opportunity to work with modern technologies, cloud platforms, and artificial intelligence, helping to design and deliver applications that create real business value.

You will be involved in the full software development lifecycle, from design and architecture through to deployment and ongoing enhancement. Working within a collaborative team, you'll develop modern applications, integrate AI capabilities, and contribute to technical best practices.

Key Responsibilities

• Design, develop, and maintain full-stack applications
• Build cloud-based solutions and responsive web applications
• Develop and integrate AI-powered features and services
• Contribute to solution architecture and technical design
• Implement CI/CD pipelines and development best practices
• Collaborate with stakeholders to deliver high-quality software solutions

Skills & Experience

Essential

• Commercial experience with C# and .NET
• Strong front-end development skills including HTML and JavaScript
• Experience with source control and modern development workflows
• Strong problem-solving abilities
• Excellent communication skills

We are recruiting for an experienced Event & Conference Technician to join a professional onsite AV support team within a prestigious corporate environment.

This is an excellent opportunity for someone with strong audio visual and video conferencing experience who enjoys supporting live events, executive meetings, town halls, and day-to-day meeting room operations.

You will provide technical support across a range of event spaces, meeting rooms, conference facilities, and video conferencing environments, ensuring a seamless experience for end users and senior stakeholders.

Key Responsibilities

• Support and operate live events, presentations, town halls, and conference spaces
• Set up and support video conferencing platforms including Zoom, Cisco, and Microsoft Teams
• Provide first and second-line AV support and troubleshooting
• Perform daily system checks and preventative maintenance
• Support users with meeting room and collaboration technologies
• Prepare and configure equipment for meetings and events
• Assist with live streaming and hybrid events where required
• Deliver a high level of customer service to users at all levels

Skills & Experience

Essential

• Previous experience in an AV, Events, or Conference Technician role
• Strong knowledge of audio, video, and video conferencing technologies
• Experience supporting corporate meeting rooms and event spaces
• Excellent troubleshooting and fault-finding skills
• Strong communication and customer-facing skills
• Ability to remain calm and professional in high-pressure environments

Desirable

• Experience supporting live streamed or hybrid events
• Knowledge of Zoom, Microsoft Teams, Cisco, or similar collaboration platforms
• Experience working within a corporate or managed service environment

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, ensuring projects run smoothly from handover through to completion while supporting key stakeholders across the business.

Working closely with project teams and senior management, you will help coordinate project activities, maintain accurate records, support reporting processes, and ensure information flows efficiently between departments.

Key Responsibilities

• Coordinate project handovers and maintain accurate project records
• Support communication between project, sales, procurement, finance, and technical teams
• Track project progress and provide updates to stakeholders
• Maintain project documentation and operational records
• Assist with resource planning and workload coordination
• Produce operational reports and management information
• Support senior management with administrative and coordination tasks
• Help identify and implement process improvements
• Maintain business systems and ensure data accuracy

Skills & Experience

Essential

• Excellent organisational and time management skills
• Strong communication skills, both written and verbal
• High attention to detail and accuracy
• Strong administrative and coordination abilities
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint
• Ability to manage multiple priorities in a fast-paced environment

Desirable

• Previous experience in project coordination, project administration, or operations support
• Experience working within a project-based environment
• Familiarity with business management or CRM systems such as Microsoft Dynamics

This is a hands-on, client-facing role for someone who thrives on problem-solving, coordination, and maintaining strong relationships with customers.

Responsibilities

• Act as the main point of contact for international clients, ensuring smooth communication and issue resolution
• Manage customer cases from start to finish, diagnosing issues and coordinating support where needed
• Schedule engineers, logistics, travel, and critical resources to meet service requirements
• Raise accurate escalations promptly and track preventative maintenance visits
• Maintain up-to-date case records, billing, and reporting systems
• Produce quotations and manage supplier purchase orders
• Participate in weekly client meetings and conference calls
• Collaborate closely with internal teams to deliver seamless service

Experience

• Proven experience in customer service or client support roles
• Excellent communication and interpersonal skills
• Strong organisational and administrative abilities
• Attention to detail and ability to manage multiple tasks under deadlines
• Proactive, self-motivated, and able to work both independently and as part of a team

Desirable Skills

• Familiarity with ticketing or incident management systems
• Experience using CRM software (Microsoft Dynamics advantageous)
• Previous experience in a technical or technology environment